Hotel Champagne Palace Rome

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Reviews Recommended by 20 guests out of 24

Overall Hotel rating

  • Property facilities 3.5
    • Aspect and property quality 3.3
    • Room cleanliness 3.1
    • Room comfort 3
    • Hotel location (city centre or good connections to) 4.4
  • Service offered 2.9
    • Quality of the service and treatment 3.1
    • Professionalism of employees 3.3
    • Average satisfaction for the service received 3.2
    • Quality of breakfast 2.1
  • Balance between web presentation and reality 2.9
    • Property pictures 2.5
    • Room pictures 2.6
    • Available services 2.7
    • Distance from the centre and the main tourist attractions 3.7

Rating by type of Guests

  • Single traveller (3) 4.6
  • Couple (20) 3.1
  • Couple with children (1) 2.3
  • Business traveller (0) -
  • Group (0) -
  • Legend
  • 1pt: bad
  • 2pt: average
  • 3pt: above average
  • 4pt: good
  • 5pt: excellent

Guest reviews with comments

  • 12 June 2023
    5 / 5 Excellent

    The hotel was a great proximity to Termini station and easy walking distance to the Coliseum and many other popular attractions in Rome. Peter at the front desk was very helpful, professional and kind

    Sean (United States)Single traveller
  • 1 October 2013
    3.7 / 5 Good

    Anonymous (Norway)Couple
  • 14 February 2013
    3.4 / 5 Above average

    Anonymous (Italy)Couple
  • 13 March 2012
    2.8 / 5 Above average

    Sabine Kroneder (Austria)Couple
  • 7 February 2012
    2.5 / 5 Above average

    Não possui toalhas bem limpas. A cama por diversas vezes ficamos com coceiras, preocupados até pensando q poderiam ser pulgas. O café da manhã é horrível. Não tem internet free, e a internet paga só funciona lentamente e numa salinha perto da recepção. Os atendentes alem de não serem simpáticos, não se esforçam p falar em outro idioma alem do italiano. Resumindo, não recomendamos.

    Pollyanna TENORIO Q (Brazil)Couple
  • 13 October 2011
    3.7 / 5 Good

    A pleasant stay for us. Our first impression has not too good when we saw the street and the small entrance, however to reception area and room where then surprizing nice. The staff was frindly, helpsome and their english was excellent. Another year we will also make our booking to this hotel.

    Stein Robert Aasheim (Norway)Couple
  • 10 January 2011
    3.2 / 5 Above average

    Huw James (United Kingdom)Couple
  • 7 July 2010
    3.4 / 5 Above average

    Anonymous (Australia)Couple
  • 5 July 2010
    3.3 / 5 Above average

    If all you want a hotel that is within walking distance of Roma Termini then this hotel is ideal. What ever you do, do not accept a room on the ground floor. The rooms are very close to the reception area and extremely noisy. When I complained about this I was told it was my own fault for accepting the room I was given and should expect it to be noisy on the ground floor. We were eventually moved to a room on the second floor which was a lot quieter - and the size of a rabbit hutch!

    Anonymous (United Kingdom)Couple
  • 30 May 2010
    4.3 / 5 Good

    Un soggiorno tranquillo.
    Uniche notazioni:
    La tazza del bagno della mia camera singola, la 407, era troppo scomoda...troppo vicino alla doccia, con poco spazio per le gambe. Anche la tazza in se era un po' piccolina.
    A colazione si dovrebbero servire anche uova strappazzate o sode.
    Il letto singolo, senza materasso a doghe, si è un po' piegato dopo un giorno o due. Non scomodo, ma...un po' innaturale in quanto sbilanciato da un lato.
    Per il resto, tutto OK.

    FABIO SAU (Italy)Single traveller
  • 21 May 2010
    4.5 / 5 Excellent

    Courteous staff and accommodating. 2 blocks from Termini station and lots a restaurants within a block or 2.

    Anonymous (Canada)Single traveller
  • 15 September 2009
    2.5 / 5 Above average

    Anonymous (Canada)Couple
  • 15 September 2009
    2.4 / 5 Average

    We had good service and the hotel is well located (just few minutes from the train station and metro). The rooms are clean.

    Anonymous (Canada)Couple
  • 12 August 2009
    3.8 / 5 Good

    Anonymous (United Kingdom)Couple
  • 13 May 2009
    2.5 / 5 Above average

    Anonymous (Italy)Couple
  • 28 September 2008
    3.7 / 5 Good

    Very nice hotel
    worth the price, the only problem is that the room is a bit small...
    but still, we enjoyed it.

    Anonymous (Israel)Couple
  • 28 July 2008
    2.3 / 5 Average

    Hotel staff were frendly and service was above average
    Hotel have only buffet breakfast ( average ), no restaurant, no bar etc..
    Hotel rooms were small but otherwise OK. Manual Air conditioning was working perfectly.

    Anonymous (Finland)Couple with children
  • 10 July 2008
    3.4 / 5 Above average

    Marcello (Italy)Couple
  • 10 June 2008
    2.9 / 5 Above average

    Steffen Kohler (Germany)Couple
  • 22 April 2008
    4 / 5 Good

    Robert fuchs (France)Couple
  • 11 December 2007
    1.8 / 5 Average

    Breakfast is really terrible. non friendly staff. price/quality is not good, too expensive. Bathroom not clean, toilet running.

    Wim woelders (Netherlands)Couple
  • 27 November 2007
    1.8 / 5 Average

    The room was comfortable but don't expect the same level of service from a 4 star hotel that you would get in the UK or the States, otherwise you will be extremely disappointed.

    Adrian benn (United Kingdom)Couple
  • 25 November 2007
    3 / 5 Above average

    Don't understand how a 4 star hotel has no room service and no bar the staff were good but no services meant I've had better in a cheaper 3 star.

    Anonymous (United Kingdom)Couple
  • 22 October 2007
    3.8 / 5 Good

    My granddaughter and me were in the Champagne Palace Hotel and were very satisfied, mainly with the location. Very easy within reach of the Termini Station, and everything you need at hand.

    Anonymous (Netherlands)Couple

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